Utilities

Electricity, gas, water, meters, moving notifications and consumer problems with utility contracts.

National starting route · local content is added only after source review
Practical starting point

Start with the right route

General orientation only. The linked authority remains responsible for current rules and individual decisions.

  1. 1

    Record meter readings and the handover date when moving.

  2. 2

    Identify whether the issue concerns the supplier, network operator, landlord or municipality.

  3. 3

    Compare contract conditions and use the regulator's consumer guidance for disputes.

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